Masento Group

Director/ Partner -Managed Service - Big4 - Germany --
Leadership & Exec
Munich Permanent Aug 3, 2026
Partner / Director - Managed Services Growth Leader (Finance, Mobility & Technology Operations)
Location: Germany 
Level: Partner / Director
Practice: Consulting | Managed Services | Business Transformation

The Opportunity
A leading Big 4 consulting firm is seeking a Partner or Director to drive the growth of its Managed Services business across Germany. This is a highly commercial leadership role focused on originating, shaping and closing large-scale managed services engagements, whilst building long-term C-suite relationships across industrial manufacturing, finance, mobility and technology sectors.
The successful candidate will act as a market maker and trusted advisor, combining sales leadership, solution architecture and operating model design expertise to create differentiated managed service offerings. The role requires the ability to sell complex, multi-tower engagements that bring together Finance, Enterprise Process Operations (EPO), Technology Operations, AMS and Cyber capabilities.

Key Responsibilities
Business Development & Revenue Growth
  • Lead market development and growth of Managed Services across Germany.
  • Generate and close large transformation and managed services opportunities.
  • Build executive relationships with CEOs, CFOs, COOs and CIOs.
  • Develop business across both existing strategic accounts and new logo clients.
  • Create and execute sector-focused sales strategies within:
    • Industrial Manufacturing
    • Automotive & Mobility
    • Technology

Deal Origination & Solution Architecture
  • Lead qualification, pursuit and closure of complex consulting and managed services engagements.
  • Design and architect end-to-end operating models and managed service solutions.
  • Structure multi-tower deals spanning:
    • Enterprise Process Operations (EPO)
    • Finance Managed Services
    • Technology Operations
    • Application Management Services (AMS)
    • Cyber Operations
    • Mobility Services
  • Develop innovative commercial models that drive business outcomes and operational efficiency.
Managed Services Innovation
  • Help define and launch next-generation managed services offerings.
  • Lead the development of Agentic Managed Services leveraging AI, automation and intelligent operations.
  • Shape target operating models that combine consulting transformation with ongoing managed service delivery.
  • Support the creation of shared service centre and Global Business Services (GBS) strategies for clients.
Executive Stakeholder Management
  • Act as a trusted advisor to C-suite leaders.
  • Engage senior client stakeholders around:
    • Finance transformation
    • Operating model redesign
    • Cost optimisation
    • Shared services
    • Digital operations
    • AI-enabled service delivery
  • Lead executive workshops, commercial negotiations and board-level presentations.
Cross-Service Line Leadership
Work collaboratively across multiple service lines, bringing together capabilities from:
Consulting
  • Technology Operations
  • Application Management Services (AMS)
  • Cyber Security
  • Business Transformation
Business Services
  • Finance Operations
  • Mobility Services
  • Payroll Solutions
  • Tax Operations
Drive integrated solutions that combine consulting expertise with scalable managed service delivery.

Candidate Profile
Required Experience
  • Partner, Director or Senior Managing Director level within a Big 4, consulting, BPO or managed services organisation.
  • Proven track record selling large-scale managed services engagements.
  • Experience leading complex sales pursuits and deal shaping activities.
  • Strong solution architecture and operating model design capability.
  • Demonstrated success engaging CFO, CEO and executive-level stakeholders.
  • Experience managing strategic client relationships and expanding major accounts.
Sector Experience
Candidates may come from one or more of the following areas:
  • Industrial Manufacturing
  • Automotive & Mobility
  • Finance & Business Operations
  • Technology Services
  • Shared Services / Global Business Services
  • Technology Operations & AMS
Preferred Experience
  • Enterprise Process Operations (EPO)
  • Technology Operations Managed Services
  • Application Management Services (AMS)
  • Cyber Managed Services
  • AI-enabled and Agentic Service Models
  • Shared Service Centre and GBS transformation programmes
  • Multi-country delivery and outsourcing models

Leadership Expectations
The successful individual will:
  • Act as a recognised market leader within Managed Services.
  • Create pipeline and lead-generation strategies that deliver sustainable growth.
  • Be comfortable leading large deal pursuits from origination through to contract signature.
  • Influence senior stakeholders across multiple service lines.
  • Build high-performing teams across consulting and managed services.
  • Promote a collaborative "one-firm" approach to client engagement.